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  • Podcast
  • Tom Glason
  • 02 Oct 2025

Making The Grade Podcast: From CMO to CRO – Florence Broderick on balancing growth with efficiency and the metrics that actually matter

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What does it really take to make the leap from CMO to CRO and to build a revenue function that actually scales?

 

In the final episode of Season 1, Tom is joined by Florence Broderick, CRO at General Index, to unpack what it actually takes to make the transition to CRO and what founders should know before hiring their first CRO. 

 

Florence shares candid insights from her transition to CRO, why she believes marketing leaders can make exceptional CROs, and how she’s balancing growth with capital efficiency in 2025 and beyond. 

 

If you’re a founder or GTM leader navigating growth right now, you won’t want to miss this episode.

 

Episode Chapters

02:30 – Flo’s career journey from dreams of big corporates to CRO
08:30 – Managing imposter syndrome in a new role
14:30 – Building her CRO playbook
22:10 – What every CRO should nail in their first 90 days
27:30 – Why ‘rockstar CVs’ often fail
31:45 – The CRO skills that matter most in 2025
38:10 – AI that uses the needle & metrics that matter
46:50 – Getting more women into sales

 

Want to listen to the full episode? 

Listen here: 

🎙️ Apple Podcasts 

🎙️ Spotify 

🎙️ YouTube

🎙️ Simplecast 

 

Enjoyed this episode, or have a guest suggestion for us?

We’d love to hear any feedback you have for us and any suggestions or guest recommendations you may have. Simply get in touch with our production team at [email protected]

 

Patrick Coleman

Patrick Coleman

Co-founder & CEO, QStory

“ScaleWise has transformed our go-to-market approach enabling us to implement best in class Account Based Sales Marketing strategies that deliver high-quality pipeline consistency”

Matt Jones

Matt Jones

Head of Go-To-Market, EvaluAgent

“Having valuable expertise ‘on tap’ from ScaleWise has been pivotal in accelerating the growth of Evaluagent”

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Tatjana Hayward

Communications & Business Operations Lead Senseforce

“ScaleWise coaching had a big impact right from the start, helping us to execute a much more effective marketing strategy whilst implementing best practices throughout our sales & marketing funnel. ”

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