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From Inception to Acquisition: Natasha Ratanshi-Stein on scaling Surfboard, stage-fit hiring and the importance of founder-led sales

Making The Grade with Natasha Ratanshi-Stein

Natasha Ratanshi-Stein shared her hard-won lessons on founder-led sales, real PMF signals, stage-fit hiring and scaling ACV.

Ego, Cash & GTM Discipline: Paul Fifield’s unfiltered lessons from building scalable businesses

Making The Grade with Paul Fifield

Paul Fifield shares brutally honest lessons from scaling companies – why renewals can mask product risk and what CROs must master in 2026 as AI reshapes GTM.

Designing an AI-first Business – Bethany Ayers on hiring stage-fit leaders & the GTM playbooks that actually work in the AI era

Making The Grade with Bethany Ayers

Bethany Ayers shares how to scale from $2-10M ARR with stage-fit hiring, tighter ICP, better operating rhythms, and what “AI employees” look like in practice.

Building for efficient growth – Pavilion’s honest growth journey & the real problem behind the short CRO tenure with Sam Jacobs

Making The Grade with Sam Jacobs

Sam Jacobs shares the real story behind Pailion’s rise, the mistakes that broke retention, and the real problem behind the short CRO tenure.

Making The Grade Podcast: What it really takes to win in the US – Honest lessons from Natalie Johnson

Making The Grade: Natalie Johnson

Autogen AI’s Natalie Johnson shares hard-earned lessons on US expansion, scaling from 2–10M ARR and AI’s real impact on revenue teams…

Scaling with Clarity: Lessons from 2025 & Predictions for the year ahead

Scaling with Clarity in 2026

A reflection on 2025 and a clear view of what founders must get right in 2026 to scale sustainably and graduate with confidence.

Rethinking Venture & Venture Equity – A Q&A with Eyal Malinger and Oren Peleg

A Q&A with Eyal Malinger and Oren Peleg

Eyal Malinger and Oren Peleg unpack why Venture Capital doesn’t work for many great companies and what founders should do as they plan to exit.

Pivot Signals and Culture-First M&A – A Q&A with Justin Fitzpatrick

Pivot Signals and Culture-First M&A with Justin Fitzpatrick

Justin Fitzpatrick shares his hard-earned lessons on spotting early signals for a pivot, what truly makes a successful M&A and how founders can actually graduate from Series A and beyond.

CRO Tenure: Why it fails (and how to fix it)

CRO Tenure: Why it fails & how to fix it

Hiring the right fractional GTM leader can be a game-changer for start-ups.

Making The Grade Podcast: From CMO to CRO – Florence Broderick on balancing growth with efficiency and the metrics that actually matter

Making The Grade: Florence Broderick

General Index’s CRO, Florence Broderick, joins us to share her transition from CMO to CRO and the metrics that actually matter…

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